Privacy and Policies
1. Personal Information
We may collect personal information that you provide to us when subscribing to our services or contacting customer support. This information may include, but is not limited to:
-
Name
-
Address
-
Email address
-
Phone number
-
Payment information
2. Usage Data
We collect data related to your use of our services and website, including:
-
Device information (e.g., IP address, browser type)
-
Usage patterns
-
Interaction with content and advertisements
How We Use Your Information
We use the information we collect for the following purposes:
-
Providing Services: To deliver cable TV services to your home, process payments, and respond to service requests.
-
Customer Support: To assist you with inquiries, troubleshoot issues, and improve your customer experience.
-
Communication: To send important service-related updates, account notifications, and promotional offers (you can opt out of promotional emails).
-
Analytics: To analyze usage patterns and improve our services and website.
-
Legal Compliance: To comply with legal obligations and respond to lawful requests from authorities.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
-
Service providers who assist us in delivering services.
-
Regulatory authorities as required by law.
Data Security
We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and tracking technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings.
Links to Third-Party Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their respective privacy policies.
Changes to this Policy
We may update this Privacy and Policies page as our practices evolve. Changes will be posted here, and the date of the last update will be indicated at the top of the page.
Contact Us
If you have questions or concerns regarding your privacy or this policy, please contact us at: